Great customer service
Normally I never leave reviews on ANYTHING, but I had to on this...my experience here at O’Brian was Excellent, staff was professional, never rude... Ms Morgan Dalpiaz was my Advisor/Consultant, Never once did I feel pressured, or uncomfortable, we talked over a period of a month & she kept my interests at best even updating me on current offers not advertised...hands down the best to work with!
After browsing online for “just the right” Toyota RAV4, I found what I hoped was it on the website. I made an appt and met with Matt the next day. He was a terrific car salesman; friendly, not pushy and patient. I found exactly what I wanted at the price I was prepared to pay. There was a Bluetooth issue which was resolved soon after with a new radio at no extra cost and the technician who explained it to me was knowledgeable and also patient. At the age of 58, I FINALLY have the car that I want and not ...
Luke Keene made my car buying experience particularly pleasant. While this may seem strange, I didn't actually buy a car with him. I had money thrown at me by another dealer on a nearly identical car (on a trade, if that makes sense), and it was something I couldn't pass up.I wish that the offer had come from O'Brien Toyota, because Luke was so kind, intelligent, and modest, that my dealings with him actually left me with more energy than before I started the phone calls. This is something that cannot be overlooked. Normally, car buying is stressful, frustrating, ...
Great dealership and Luke was an awesome salesman!
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